Big Cartel!

I’m going to have to keep this short – due to my one handed typing.. but i thought i should introduce you to our new shopping cart system.  Lots of you are already familiar with Big Cartel – it’s a place where small businesses can sell their wares. I’ve used another cart system until recently but we’ve been having some issues with the site loading properly so – as of now – all dolls will be sold on BIg Cartel – . We will link page to our site soon – but I’ll put it everywhere so you can’t miss it!

So at upload time the dolls will all load on the home page – like this (we are changing the look of the shop around – the layout will be the same but it may look a bit different soon)

Screen shot 2010-11-23 at 8.13.45 PM

S0 – you will click your doll of choice and come to this …click on ‘add to cart’ .. but the doll isn’t yours yet – remember there are LOTS of people on at the same time .. so there could be a couple of you putting the doll in your cart at the same time.

Screen shot 2010-11-23 at 8.17.34 PM

After you  click ‘add to cart’ and this is VERY IMPORTANT… select your shipping country and HIT CHECKOUT and NOT update order’! At this point – if you are the quickest- the doll is yours BUT if someone is a millasecond faster the doll may jump out of your cart.. fingers crossed!!

Screen shot 2010-11-23 at 8.24.23 PM

Then you are taken to Paypal – don’t worry if you don’t have an account – if you look on the left side – it gives you a link to pay with just a credit card .. (and yes my total here and the cart total is different – i was playing around)Screen shot 2010-11-23 at 8.03.52 PM

So – there you have it –  this system is easier – no accounts to create – and (fingers crossed) dolls load at once… we gave it a test run last Friday and it went well.. as a lovely fan said – it’s one thing to be disappointed that you don’t get a doll – it’s another to be disappointed AND frustrated. Please still remember that there are LOTS of people after a few dolls – we can only make so many. I understand frustration but please keep this in mind.

Okay – I have to go – my hand is killing from the one handed typing !

Lots of love,







23 responses to “Big Cartel!”

  1. Ana Avatar

    Christina, I love how you have explained everything! Good luck, Newbies!

  2. Alicia Avatar

    As one of your biggest fans, I truly appreciate the lengths you go to, to provide excellent customer service. You always go above and beyond for us and it is one of the many things that make Bamboletta so wonderful 🙂

  3. Mandy Moore Avatar

    If there were a Heisman trophy for customer service, you’d win it HANDS DOWN…..or HAND down. Kidding! Love your work and dedication to serving your fan base and customers! Heal quickly. Happy Thanksgiving!

  4. Allison Brunette Avatar
    Allison Brunette

    C, you are SO sweet to be so concerned about all of your fans…to try to make everyone so happy. Love that! <3 I hope this new system works out better for you and everyone! 🙂

  5. Ceinwen Walton Avatar
    Ceinwen Walton

    Sounds great , thank you from one forever hopeful newbie !!! xxx

  6. Melanie Avatar

    Oh Christina, I hope Big Cartel goes well for you. Lots of people I know are happy with it, but then, no one I know is quite so in demand as Bambo dollies! Rest that hand, lady, you’ve got to heal!

  7. Amelia Avatar

    Thank you for posting this. I have only one tiny little niggle with it though (sorry!) – if you are outside of Canada it takes an awful lot longer to select your country. If you start typing the name, it doesn’t automatically pop up – it seems you have to scroll down until you find the right country, so puts you at a very slight disadvantage. Is it at all possible to change this option to just Canada or International, rather than a whole list of countries to level the playing field a bit more?

  8. Abby Avatar

    Love the change…can’t wait to see what beauties I’ll have the chance to try for on Friday!! Maybe I can change my status to non-newbie with bigcartel’s help!!!

  9. Ashli Avatar

    Thanks for the tips 🙂 I hope this makes things easier for everyone!

  10. Julie Avatar

    Thank you so much! This sounds easy-peasy!! I’m looking forward to giving it a go on Friday.
    I hope your hand is healing up…

  11. Amy Ence Avatar
    Amy Ence

    Wow! You are truly an amazing person…thank you for the step by step and visuals! Hugs!

  12. Cary Avatar

    Thanks for the instructions!!! Now I’m just gonna keep my fingers crossed until friday! There is one mommy and one 5 yr old Charlotte that absolutely must get our first Bamboletta doll!!!!

  13. Gina Avatar

    Like I said on FB, thanks for the tutorial. Good luck to all the new mama’s out there.

  14. cheryl Avatar

    Yippie! I hope a lot of newbies get a squishy bamboletta for the holidays…Good luck girls!

  15. Bamboletta Helper Avatar
    Bamboletta Helper

    @Amelia, I was running tests last night and it did pop up the country when you started typing it.

  16. jai conroy Avatar
    jai conroy

    Thanks for the clear instructions. It will take a lot of stress off. Hope you hand is healing well.

  17. Tanya Avatar

    thx for the instructions!!! i hope i get on 😀

  18. Stacey Avatar

    Awwww…..(BIG grin) The picture you used for the “tester” is Amaya who’s going to my 3 year old this Christmas!!

  19. Cara Z. Avatar
    Cara Z.

    Thank you, that’s a huge help for a newbie, THAT WANTS OFF THE LISSSSSST! Maybe today my nearly 1 yr old will get a birthday doll!

  20. Kay Avatar

    I had filled in my credit card info and thought I was home free last week until Pay Pal told me that I had an account and didn’t I want to use it…I replied no, and then was thrown off the site all together. This week, I have made sure I have my pay pal password so maybe that will help! Wish me luck!

  21. Rich Avatar

    I am new to your website so in advance, I apologize if I ask a question that has already been answered someplace else.
    I was referred here by a friend of a friend of a fried kind of thing because I am a single Caucasian/Pacific Islander ethnicity mixture father to two Mestizo children internationally adopted from Guatemala, ages 6 and 7. I was wondering if you take special orders to make a doll that resembles my little girl (there is literally nothing available, she has features that could be described as Asian/Latin/European and Indigenous/Spanish.) Additionally, I would actually like to get my little boy a special doll to (he has features that are described as Latin/European/Indigenous/Spanish.)
    Thank you for your help, you are an excellent craftsman, I admire you!

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