I have an amazing customer service story to share. My skin has been feeling really dull and icky lately – I’m guilty of falling asleep while feeding Jasper before I can get to the bathroom and wash my face.I’ve been a long time fan of Kiehl’s , using there skin care for over 5 years now. I’ve picked up what I’ve needed from there when I go back to Vancouver (no Kiehl’s on the Island here) but seemed to run out of everything at the same time. Anyhow, I called the store to see if they’d deliver a few things to me and sure enough the customer service lady was really helpful, friendly and polite assuring me this would get in the mail asap. Got my package 36 hours later, beautifully wrapped with dried flowers all around the products, handwritten card and a bunch of samples – with no extra charge for the shipping. Amazing. A big company like Kiehl’s  has still kept the personal touch, incredible marketing on their part.


These dolls are off to the London Waldorf School! Safe travels girls!

I have a good selection of dolls for tomorrow’s Etsy upload! I even made a wee doll for babies out of an old angora sweater I had. I felted it in the washing machine and then turned it into a doll. I was inspired be a doll made for Jasper by the lovely Tina who takes care of him a few days a week. I put a little lavender in her belly and she is so soft and squishy. Now I am obsessed with finding old cashmere and soft fibre sweaters that I can felt and turn into dolls. I’m going to hit up all my friends for this. Maybe I’ll post this as my first tutorial.. give me a few weeks to get that together.

xx christina

Brooke - February 27, 2009 - 6:55 am

I can not wait to see the cashmere beauty! I love this idea I may have to snag one for GiGi to cudle w/ while in her wooly pants:) I am so glad to hear there are still companies with great customer service it seems to have gooton brushed under a few rugs by some companies-Can not wait til noon to see what beautiful creations you have made!!

pascaline Legros - February 27, 2009 - 7:14 am

waouh great products story…I like them too but a bit pricey here in Paris! I use weleda s product instead
have a good week end


CanCan (Mom Most Traveled) - February 27, 2009 - 9:36 am

I like the little bird tank top. You have doll children all over the world!
Too bad they don’t all keep in touch as well as Lucy.

Christine - March 1, 2009 - 4:49 am

Great post, so positive and nice. I love Kiehl’s, but it’s so expensive here. Looking forward to seeing what you do with the felting and then turning it into a doll!


Stanhope - April 8, 2009 - 4:20 pm

I usually don

Xtend life skin care - July 13, 2009 - 6:52 am

You need to make sure that you moisturize your skin so that your chances for wrinkles are lower at a young age. As we get older you will definitely get wrinkles. The only thing that we can do is to try and slow down the process and minimize the damage.

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